
CMS will consistently meet or exceed all defined
specifications, while supplying superior service and support to
all customers.
We are committed to doing whatever it takes to meet your requirements.
From its inception, CMS was founded on one basic
premise - providing its customers with the highest quality at a
fair price. We define quality as an all encompassing term. Our definition
includes production and delivery of zero-defect products to our
customers, assuring prompt responses to calls and questions and
providing absolute solutions to your software manufacturing requirements.
We believe that quality is more than having the capablilities,
it is having the willingness and desire to
go the extra mile for customers.
Throughout the duplication and packaging processes, each component
is carefully examined and must meet pre-designated quality requirements.
Our Quality Assurance Program has been designed
around the Demming principles of manufacturing and quality.
CMS closely monitors effectiveness to determine
areas where improvements can be implemented. The importance of processes,
practices and procedures such as Just-In-Time, Statistical Process
Control, Total Quality Management and World Class Manufacturing
have become increasingly important to the manufacturing industry.
Many of our customers have told us that although price is a consideration,
a major consideration is exactly where their firm fits in a mega-replication
plants priorities. The stories of firms getting bumped
for larger orders by the mega-replicators is as unfortunate as it
is frequent. When deadlines must be met, a bump
has devastating results. CMS ensures every account is a high priority
account. |